About HELP4BIS

Small by design.
Made with care.

Danielle Latta, designer and WordPress specialist at HELP4BIS

How We Work

One designer who cares about your site. No bureaucracy.

HELP4BIS isn't a faceless platform or an offshore helpdesk. It's a Brisbane designer and WordPress specialist who builds and looks after a small number of sites properly, not a queue of tickets stitched together from Fiverr gigs.

Danielle runs HELP4BIS and is your point of contact. She handles design, the build, your site's presentation, and every conversation. She knows what it feels like to struggle to be found online and to get visitors to actually convert, because she's lived it as a business owner herself.

Where it helps, modern AI tooling does part of the work, drafting, testing, checking, automating the repetitive parts. It's directed by a person who decides what's right for your site and stands behind the result. We're upfront about that, because we also build AI tools for clients, and we'd rather show you how we use them than pretend we don't.

The result: you deal with one person you can actually reach, and you get a site built with attention rather than churned out to a template.

  • Brisbane-based, not outsourced, not offshore
  • One person you deal with, every time
  • A professional design eye most solo builders don't have
  • Brisbane-based. Australian-owned. ABN: 86 081 237 087
  • 24-hour response, not "within 5 business days"
Get in Touch

What That Looks Like

By the numbers

10+ Years WordPress & web design
Disney Professional creative background
24hr Response guarantee
10+ Sites currently under management
1:1 One person, start to finish

Who You're Working With

The person doing the work

No layers. No outsourcing. The person listed here is the person working on your site.

Danielle Latta, Creative Lead, HELP4BIS
Creative Lead & WordPress Specialist
Danielle Latta

Danielle is HELP4BIS and your point of contact, for everything. Her background as a professional artist, including work at the Disney level, gives her an eye for design that goes well beyond most WordPress builders. She handles visual design, graphic identity, site aesthetics, the build, ongoing client management, and every conversation directly.

She also runs Running Duck Studio, an ink art studio built on her creative background. That foundation in craft is what makes the websites she builds look different from the rest.

Where it speeds the work up or makes it better, she uses modern AI tooling to draft, test, and automate the repetitive parts, always reviewed and directed by a person before it reaches your site.

Graphic Design Visual Identity WordPress & Elementor Ink Art UX & Layout Client Relations
View her creative work →

Our Approach

What we believe about small business websites

  • A website should make you money or save you time. If it does neither, it's broken, regardless of how it looks.
  • The technology doesn't matter. What matters is whether your phone rings, your forms convert, and your checkout works.
  • Small business owners shouldn't need a technical degree to manage their own website. They should be able to hand it off and not think about it.
  • Honest beats slick. We'd rather tell you what we actually do, including where we use AI tooling, than dress it up.
  • Local matters. Brisbane servers, Australian law, Australian timezone. When something goes wrong at 8am Thursday, we're online.

What We Offer

Our services

Everything is detailed on the individual service pages, here's the short version.

Tailored Website Management Full-service managed site, design, hosting, edits, premium plugins $300 setup · $200/mo Learn More
WP Care Plans Updates, backups, security, support, on your existing hosting from $49/mo See Plans
WP SOS Fix Something broke, fixed within 24 hours, flat rate $97 - $197 flat Fix My Site
One-Page Website Single-page WordPress site. Ideal for tradies, sole traders, and simple service businesses. From $197. $300 setup · $49/mo Get a Quote
AI Integration Chatbots, AI content assistants, automated lead qualification from $297 one-off Learn More
Custom Plugin Builds WooCommerce extensions, API connectors, bespoke functionality from $297 one-off Learn More

All prices shown are exclusive of GST.

Common Questions

Things people ask us.

Are you a big agency or a solo operator?
A solo operator, and proud of it. You deal with Danielle directly, start to finish. Deliberately small means deliberately good, and it means nothing about your site is a mystery to the person you're talking to.
Who will I actually be talking to?
Danielle, every time. She manages every client relationship personally. You'll never get handed off to someone who doesn't know your site or your business.
Do you use AI to build the sites?
Yes, where it helps, and we'll tell you straight. Modern AI tooling drafts, tests, and automates the repetitive parts of a build. A person decides what's right for your site, reviews everything, and stands behind the result. We build AI tools for clients too, so we'd rather be open about how we use them than pretend we don't.
Why async? Why not phone calls?
Because async delivery is better for you. Written briefs force clarity. Written responses give you something to refer back to. Nothing falls through the cracks. Every decision is documented. If you need a call, we're happy to schedule one, but most clients find they don't need to.
Do you take on all clients or do you select?
We take on a limited number of new managed WordPress clients each month to keep quality high. Care plans and one-off fixes have no waitlist. If we're at capacity for new fully-managed clients, we'll say so honestly, and give you a realistic wait time.

Want to work together?

Send us a brief. No phone call required.

Tell us what you need and we'll come back within one business day with exactly what we recommend and what it costs. No obligation.