Pricing

Transparent pricing. No surprises.

Four ways we work with Australian small businesses. Pick the one that fits today, change later if your needs change. Month-to-month on everything except the one-off SOS Fix.

All prices below are in AUD and exclude GST (10% added for Australian clients).

All Services At A Glance

Choose what you need today

If you don't have a site yet, start with Tailored Website Management. If you have one and it's broken right now, the SOS Fix. If it works and you want it kept working, a Care Plan. Click any card for full details.

One-off fix

WP SOS Fix

Site down, white screen, plugin conflict, or "it was working yesterday". We diagnose and fix, or you don't pay.

$97 AUD flat
  • Diagnosis included
  • Most fixes done same business day
  • No fix, no fee
  • Malware cleanup / full hack recovery
  • Server / hosting issues
See SOS Fix details

Monthly maintenance

Care Plan, Essentials

Keep your existing site updated, backed up, and monitored. Works with any host. Month-to-month, no lock-in.

$49 AUD/month
  • WordPress core, plugin & theme updates
  • Daily offsite backups, 30-day retention
  • Security & uptime monitoring
  • Monthly health report
  • Content edits
See Care Plan details

Full service, no site needed

Tailored Website Management

We design, build, host, and manage everything. Domain, business email, premium plugins, ongoing updates. You focus on your business.

$200 AUD/month

Month one is $300 — covers the build and migration. Then $200/month, no lock-in.

  • Site designed & built for you
  • Hosted on our Brisbane server
  • Domain & business email managed
  • Premium plugins included
  • Ongoing updates & minor edits
See Tailored Management details
Pay annually on Care Plans, get 2 months free (17% saving). Email us to arrange.

All prices shown are exclusive of GST. GST (10%) applies to Australian clients.

Not Sure Which?

Quick guide

If you can answer "yes" to one of these, you've got your starting point.

My site is broken right now

Start with the $97 SOS Fix. Flat fee, fixed today, no obligation after.

My site works, I want it kept working

Care Plan, Essentials at $49/mo covers the monthly maintenance and backups.

I also want content changes done for me

Care Plan, Business at $99/mo includes an hour of minor edits each month, priority response.

I don't have a website yet

Tailored Website Management at $200/mo handles design, build, hosting, the lot. $300 month one.

Still unsure? Email us at project@help4bis.com with a one-line description of what you have (or don't have) and we'll tell you honestly which option fits. No sales call.

Standard On Every Plan

What you always get

Whether you pay $49 or $200, these are non-negotiable.

Brisbane-based

You deal directly with the person doing the work. Same time zone, same business culture, no outsourcing, no call centre.

No lock-in contracts

Care plans and Tailored Management are month-to-month from day one. Cancel any time with 30 days notice. No exit fees.

Fixed monthly fee

You know what you'll pay each month before you sign up. No surprise invoices, no metered "support tokens", no hourly rates.

Plain English

No jargon. We explain what we did and why in language that makes sense, in writing, so you can read it later.

Pricing Questions

Common questions about pricing

Is there a setup fee?
No setup fee on Care Plans or the SOS Fix. Tailored Website Management has $300 in month one (which covers the build and migration) then $200/month from month two onwards.
Do you accept credit card, or invoice only?
Both. Credit card via Stripe for monthly billing, or bank transfer / invoice if you prefer end-of-month settlement. Australian clients get a GST-compliant tax invoice either way.
Can I change plans later?
Yes. Start on Essentials, upgrade to Business when you need content edits. Move from a Care Plan to Tailored Website Management if you decide you want us to host as well. No fee for switching.
Is GST included in the prices on this page?
No. Prices on this page are exclusive of GST. GST (10%) is added for Australian clients at checkout and shows on every tax invoice.
Do you offer discounts for annual billing?
Yes, on Care Plans. Pay 12 months up front and get 2 months free (17% saving). Email us to arrange annual billing.
What if the SOS Fix can't fix my problem?
You don't pay. The SOS Fix is "no fix, no fee". If we can't resolve the issue we explain what we found, point you to who can (or what hosting / specialist step is needed), and refund any deposit. The $97 is for the fix, not the look.

Ready when you are

Pick the one that fits today.

If you're not sure, send us a one-line email. We'll point you to the right plan, honestly.