WP Care Plans

Everything your small business website needs — handled.

No contracts. No corporate processes. No IT department required.

We work exclusively with local tradies, small businesses, cafés, community groups, and owner-operators who just want their website to work — without headaches. If you run a Fortune 500 company, this isn't for you. If you run a plumbing business, bakery, landscaping service, or local shop — you're in the right place.

Who this is for

  • Tradies
  • Local service businesses
  • Cafés & restaurants
  • Retail shops
  • Community organisations
  • Owner-operators
  • Mum-and-dad businesses

If you don't have an internal IT team — we're built for you.

Who this is not for

  • Enterprise organisations
  • Large corporations
  • Government departments
  • Agencies managing multiple brands
  • Companies with internal IT or web teams
  • High-traffic enterprise platforms

If your organisation requires vendor onboarding, procurement processes, security questionnaires, or legal review — we're not the right fit.

Choose Your Plan

Simple, honest pricing. No hidden fees.

Care plans manage the WordPress layer on your existing site. Keep your current host or move to our Brisbane server — same price either way. Need a site designed and built from scratch? See the third option below. No setup fee — care plans start immediately.

Pay annually — get 2 months free (17% saving). Email us to arrange.

Essentials

For small businesses with an existing website that just need the WordPress layer managed. Keep your current host, or move to ours — same price.

$49 AUD/month
  • WordPress core, plugin & theme updates
  • Daily offsite backups
  • Security monitoring
  • Uptime monitoring
  • Monthly health report
  • Content edits
  • Design changes
  • New features
  • Emergency recovery
Start with Essentials

* Site hack or critical failure? The WP SOS Fix ($97) covers emergency recovery.

Don't have a site yet?

Need us to design and build it too?

Care plans manage the WordPress layer on a site you already have. If you need a site designed and built from scratch — hosted on our Brisbane server, domain, email, the lot — that's Tailored Website Management.

Tailored Website Management

  • ✔  We design and build your site
  • ✔  Hosted on our Brisbane server
  • ✔  Domain & business email managed
  • ✔  Premium plugins included
  • ✔  Ongoing updates and edits

$300 month one — then $200/month. No lock-in.

See Tailored Website Management

One-off fix

WP SOS Fix — $97 flat

Site down? White screen? Plugin conflict? We fix it — or you don't pay.

Covers: site not loading, plugin conflicts, minor errors.
Does not cover: malware cleanup, full hack recovery, server issues, hosting problems, or complex rebuilds.

Get the SOS Fix

All prices shown are exclusive of GST. GST (10%) applies to Australian clients.

Not sure which plan? Email us — project@help4bis.com — and we'll tell you honestly which one fits your situation. No upsell.

Every Single Month

What we actually do each month

Not vague "monitoring" — real maintenance, documented and reported.

Updates

Every plugin, theme, and WordPress core update tested before applied to your live site. No surprises, no broken pages.

Backups

Daily backups stored off-server. 30-day retention. If something goes wrong, we can restore your site to any point in the last 30 days.

Security

Daily malware scans, login protection, SSL monitoring, and firewall rules. If a scan flags anything, we investigate and resolve — you get notified by email.

Reporting

Monthly report showing what was done, site speed score, uptime percentage, and any recommendations. You always know exactly what's happening with your site.

Getting Started

How it works

Three steps. No phone call required.

1

Submit your site details

Send us your site URL, hosting provider, and WordPress admin access. We'll handle the rest.

2

We audit and start within 48 hours

We audit your site, set up monitoring tools, configure backups, and start maintenance within 48 hours of receiving access.

3

Monthly reports, ongoing updates

Receive your first monthly report and ongoing update notifications via email. You're always in the loop.

Questions

Common questions about care plans

Can I use this with any hosting provider?
Yes — SiteGround, Kinsta, Cloudways, WP Engine, cPanel hosts, even GoDaddy. If it's WordPress, we can manage it. You can stay on your current host, or move to our Brisbane server — either way, the care plan price stays the same. We'll handle the migration if you want to move.
What if a plugin update breaks my site?
We test updates before applying them to your live site. If something breaks, we catch it first. If a conflict only appears on the live site (rare), we roll back and fix it — you get notified.
What do "minor content edits" include?
Text changes, image swaps, link updates, and small layout tweaks. Does NOT include new pages, redesigns, custom functionality, ecommerce changes, or SEO campaigns — those are quoted separately.
Is there a minimum term?
For Essentials and Business: month-to-month, cancel any time with 30 days notice. No lock-in, no exit fees. For Tailored Website Management: $300 covers month one, then $200/month — same deal from there, cancel with 30 days notice.
Can I upgrade to a plan where you handle everything, including hosting?
Yes. Tailored Website Management is a different product — we design, build, host, and manage everything. It's $300 for month one (work starts immediately), then $200/month. Care plans are for maintaining a site you already have.
Do you offer annual billing with a discount?
Yes — pay annually upfront and get 2 months free (effectively a 17% discount). Email us to arrange annual billing.

Why HELP4BIS

Built for Small Business — Not Big Business

Large corporations need large agencies. Small businesses need someone they can talk to. We focus on practical, fast solutions — not paperwork, meetings, and corporate processes. You deal directly with the people doing the work.

Brisbane-based

We're local. Same time zone, same business culture, no outsourcing.

Plain English

No jargon. We explain what we did and why, in language that makes sense.

No lock-in contracts

Care plans are month-to-month from day one. Cancel with 30 days notice. Your site, your choice.

Predictable pricing

Fixed monthly fee. No surprise invoices. You know exactly what you're paying.

Fast response times

Priority response on the Business plan — within 4 business hours. No waiting days for a reply.

Built for businesses without IT teams

If you don't have internal technical support, that's exactly who we're here for.

Ready to hand it over?

WordPress maintenance that actually happens.

Submit your site details and we'll have you covered by tomorrow.