Free Guide
You are looking at a blank text box for the first time, and it is not obvious what to do with it. This guide walks you through it in order: what this actually is, what to type first, how to ask for things properly, and how to check whether you can trust what comes back. No sign-up, no jargon.
The Checklist
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An AI chat is a computer program you talk to by typing. You type a message, it types a reply. That is the whole idea. It is not a search engine handing you a list of links, and it is not a person on the other end.
It has read an enormous amount of writing, so it is very good at producing sensible-sounding answers. It does not always know whether what it wrote is actually true. It can be completely wrong while sounding completely sure of itself. Keep that one sentence in mind for every step below.
One more thing before you start: you do not need a perfect first message. You need to send one. Every step after this one will help you write better prompts, but pressing send on something rough is what actually gets you moving.
Somewhere on the screen, usually near the bottom, there is a text box waiting for you. Click into it, type a sentence, and press Enter or the send button.
Hello. I am completely new to this. What are you able to help me with?
Send that. Read what comes back. That's it, you have now used AI. There is no setup and no manual you needed to read first.
A message to an AI is often called a prompt. Beginners can get a long way with a simple four-part shape. You will not need all four every time, but knowing they exist means you can reach for whichever one is missing when an answer falls flat.
Act as a patient, plain-speaking tenant advocate. My landlord hasn't fixed a leaking kitchen tap I reported two weeks ago. Write a short email asking him to fix it this week. Keep it under 100 words, polite but firm.
If the first answer is not quite right, do not delete everything and start a new question. Reply in the same conversation and correct it. The AI can see what was said earlier and will adjust.
Most useful answers take two or three exchanges to get right. That is normal, not a sign you are doing it wrong.
AI can state something false while sounding entirely confident about it. This has a name, a hallucination, covered in the glossary below. It is not rare, and it looks like every other sentence.
Once you have typed something into an AI chat, treat it as sent, the same way you would treat an email to a company you don't fully know. Do not paste in:
Pick whichever one is actually true for you today. Real tasks teach you more than made-up ones.
Explain how interest on a savings account works, like I'm eleven years old.
Help me write a text to a friend, cancelling plans for Saturday. Keep it warm, not cold.
Give me a simple week of dinners for one person who does not enjoy cooking.
I'm nervous about a phone call I have to make tomorrow. Help me plan what to say.
Read this and tell me what's confusing about it: [paste in something you wrote]
Reference, Not A Step
You do not need to memorise these before you start. Look them up here the first time you hit one.
Once This Feels Easy
Master prompts, reusable system prompts, and a few control words that make answers noticeably more useful. Still plain English, still free.
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