Emergency WordPress Fix

Something broke.
We'll fix it in 24 hours.

White screen. Plugin conflict. Hacked site. Email not sending. Broken checkout. Submit a brief — flat rate, no hourly surprises.

$97 flat single issue
24hr business hours turnaround

Get It Fixed

Submit your fix request

Tell us what's broken. We'll get to it today.

Flat rate: $97 AUD for a single issue. Complex / multiple issues: $197 AUD. We confirm which applies before starting any work.

+ GST. All prices exclusive of GST.

What you get

1
Diagnosis + fix

We find the root cause and resolve it — not just the symptom.

2
Loom video walkthrough

Screen recording explaining what was found and exactly what we did.

3
Written fix summary

Plain-English written report for your records.

4
7-day follow-up warranty

If the same issue returns within 7 days, we fix it again at no charge.

Pricing

Single issue: $97 AUD

Complex / multiple: $197 AUD

If we can't fix it, you don't pay.

After reviewing your brief, we'll send a payment link via email. Work starts once payment is confirmed.

We've Seen It All

Common fixes we handle every week

Transparent Pricing

Pricing — no surprises

We confirm the price before we start. Always.

Standard Fix

Single issue. Most problems fall here.

$97 AUD
  • Single issue
  • Diagnosis + fix
  • Loom video walkthrough
  • Written fix summary
  • 24-hour turnaround
  • 7-day follow-up warranty
Submit a Fix Request
Complex Issues

Complex Fix

Multiple related issues or complex root cause.

$197 AUD
  • Multiple related issues or complex root cause
  • We confirm before starting if your issue qualifies
  • Same deliverables as Standard Fix
  • Up to 48 hours for complex issues
  • Includes a recommendations report
Submit a Fix Request

If we can't fix it, you don't pay.

+ GST. All prices exclusive of GST.

Questions

Common questions

How do I give you access to my site securely?
After submitting the form, we'll email you a secure link to submit your WordPress admin credentials. We use LastPass Send or a similar zero-knowledge vault for credential sharing — your password is never stored in email.
What if my site doesn't use WordPress?
We specialise in WordPress. For Squarespace, Wix, or other platforms, we may not be able to help — contact us first and we'll be upfront about whether we can assist.
What if the fix takes longer than 24 hours?
We'll email you with an update if it's going to take longer, and confirm the reason. Complex hacks and database corruption can take up to 48 hours. You'll always know where things stand.
Do you offer ongoing maintenance after the fix?
Yes — at the end of the fix summary we'll include a recommendation for whether your site would benefit from a Care Plan. No pressure — it's there if it makes sense for your situation.

Site broken right now?

Submit the brief above. We'll get to it today.

Flat rate. No hourly billing. No call required. Just tell us what's broken.

Submit Fix Request See Care Plans